Control Room Operations

From extensive manufacturing sites to large scale public events operating a Multi-Agency Control Room can be a daunting task, ensuring that all calls are appropriately answered, actioned, and logged.

We can provide competent and experienced personnel from Operators to Control Room Managers from a diverse skill base to facilitate any control undertakings across a wide range industry spectrum.

We can provide Fire Control Operators / Managers who can receive and act upon emergency calls for the assistance of the Fire and Rescue Service, directing fire appliances to incidents and supporting Fire and Rescue Service operations and administration processes.

We can provide competent and experienced personnel from Operators to Control Room Managers from a diverse skill base to facilitate any control undertakings across a wide range industry spectrum.

We can provide Fire Control Operators / Managers who can receive and act upon emergency calls for the assistance of the Fire and Rescue Service, directing fire appliances to incidents and supporting Fire and Rescue Service operations and administration processes.

Control Room Operations Sharp Fire and Rescue Service

We are also able to provide Event Control Managers to lead your control team, to ensure all services are offered in a professional and compliant manner. They will take control of incidents or issues, following your specific event procedures, contacting, and liaising with emergency services, partner agencies, internal staff, clients, members of the public etc as necessary.

All our control room personnel are either serving or ex local authority operators and managers with a vast experience in dealing with members of the public directly involved in highly stressful situations/incidents.

All our Control Room Managers are fully conversant with major incident protocols with one of their primary aims being to restore normal operations and minimise any adverse effect on business or event operations. This ensures that the best possible levels of service quality and availability are returned and maintained.

We can also provide Control Room Operators / Managers to support Local Authority Services in times of staff shortages caused by pandemics or epidemics or during spate weather conditions such as heat waves or flooding’s where call levels are higher.

We are also able to supply Licensed Security Industry Authority Public Space Surveillance (CCTCV) Operators, electronic Event Control Room Logging Systems with remote Partner Agency Access and to produce the required documentation, including; CCTV Policies and Event Control Room Management Plans.

For more information on our Control Room Operations service please contact us here.